Process Modeling Quality

It is useful to have some standards and measures of quality as it relates to process modeling. The model created should have sufficient detail to explain these following attributes and workflow within and about the process:

  •   The business environment including the customers, suppliers, external events or market pressures that effect or interact with the process.
  • • The organizational structure which includes the hierarchical or functional view of the organization and how the people work together (this information helps understand who the key decision makers are within the process).
  • • The functional or departmental structure of the organization which explains how the functions or departments work together in the process.
  • • The business rules which control the decisions that are made during the process and workflow
  •  • The activities or actions that take place within the process and who does those actions

 

Model Validation and Simulation

Perform validation and simulation may be required prior to completing the analysis , as well as to compare the actual output of the simulation results , it may be able to find out how accurate the model.

 

Modeling Perspectives

Processes can be modeled from many perspectives, this is  an example representation of the different perspectives which may need to be maintained.

  • Enterprise Domain

The top perspective is for those who need to see how the enterprise operates overall and that the primary processes are arranged in some category that gives a sense of their interaction.

  •  Business Domain

A business view supports each of the process owners who is accountable for and has the authority to address overall process performance.

  • Operations Domain

Detail model support manager perspectives who responsible to continuously improve operational performance.

  • Systems Domain

A perspective that identifies how work gets done and how the systems support that work is the systems perspective.

  • Builder and Operator

The lowest level models support the individuals who have to build all of the support systems to enable work and to operate the systems that are required to continue to perform that work.